Refund and Returns Policy

Effective Date: 15/06/2025

At Shree Shetrapal Masala Product, your satisfaction is our top priority. We offer refunds in specific cases as outlined below:

Refund Eligibility:

• You must notify us within 48 hours of delivery
• Product was damaged, expired, or incorrect item delivered

Non-Refundable Items:

• Opened or used products
• Products purchased on discount unless they arrived damaged

Refund Process:

• Email us with your order ID and images of the issue
• If approved, refund will be credited within 5–7 business days to your original payment method

Contact:
Email: support@newmewadibrand.com

Return Policy
Effective Date: 15/06/2025

We accept returns only in the following cases:

• Damaged during shipping
• Wrong product delivered

Conditions:

• Must be reported within 48 hours of delivery
• Product must be unused and in original packaging

How to Return:

• Email us your order ID and product images
• Upon approval, return instructions will be shared

Customers can return the product within 2 -3 days after receiving the product

Replacement Timeframe

For approved replacements, the product will be delivered within 5-7 business days.

Contact:
support@newmewadibrand.com